Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@drinkaholics.com

Q: How do I check the status of my order?

A: Upon placing your order, please allow up to 3 business days to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a tracking number to your order. If you did not receive the order tracking number or did not find any updates after 5 business days, please contact us immediately and we will do all we can to investigate.


Q: How long does shipping takes?

A: Our warehouses are located around the world. For domestic orders in the United States, it will normally take 7 to 21 business days. For international orders, please allow up to 30 days.


Q: Is shipping really FREE?

A: Yes, shipping is free on all our items. No surprises on checkout 


Q. Which currency will I be charged in?

A. We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.


Q: Is your website secure with my personal information:

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then our credit card information will be purged.


Q: How do I order on your website?

A: Simply find the product you’d want and click the “Add To Cart” button. Fill in your shipping and billing information and we’ll have your order shipped to you as soon as possible!


Q. Where is you company located?

A. We have an office in the beautiful country: UAE; Supply warehouses in: USA; High-Quality vendor contacts in: China


Q. How can I pay?

A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal


Q. Is Checkout on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe and secure. 


Q: Does Drinkaholics store provide a quality guarantee for all the products being sold?

A: Absolutely! If you do not like the product or find the damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we will get it addressed.


Q: Do you offer a refund if I don’t like the product?

A: Definitely. We offer a full or partial refund on your order if you do not like the product. Simply visit our refund policy page for complete details. If you have any additional questions that has not been addressed in our FAQ, please contact us at support@drinkaholics.com